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Privacy Policy

Security and Privacy

Your security and privacy are rest assured taken care of seriously. We make sure that your online purchases are within a great level of security. 128-bit secure encryption software (SSL) is being utilized in our checkout process. All of your personal and financial information on the internet is encrypts by this software. If you choose to order by phone, please call us at (423) 605-5523.


What information do we collect?

Once you register on our site, place an order, subscribe to our newsletter, or fill out a form, your information is safely collected by us. Upon registering or ordering on our site, you may be asked to enter your full name, mailing address, contact number, e-mail address, or credit card information. All of this, your privacy, are taken care of very seriously.  


How do we make use of the information collected?

Whatever information we gathered from you may be used in one of the following ways:

  • To process transactions

Your information, whether private or public, will not be transferred, exchanged, sold, or given to any other company for any reason other than for the sole purpose of delivering the purchased product.

  • To send e-mails and updates

Your provided e-mail address for order processing may be used for us to send you important information and updates regarding your order. At some point, it will also be used for occasional news, updates, promotions, related product information, etc. We do not send frequent emails, but if at any time you would like to unsubscribe, we include detailed unsubscribe instructions at the bottom of each e-mail.


How do we make sure that your information is protected?

Security measures are being enforced that meet or exceed current federal standards to protect the safety of your personal information once you place an order or register for an account on our website.


What are cookies and how is it used?

Cookies are small files that a service provider or a site transfers to your computer’s hard drive through your web browser (if you allow) that enables the service provider’s or site’s systems to retain certain information and recognize your browser. With these cookies, we will understand and save your preferences (such as items you have placed in your shopping cart) for future visits and compile set of data about the site traffic and site interaction so we may offer better site experiences and tools in the future. To assist us in better serving our site visitors, we may contract with third-party service providers.


Do we disclose information to outside parties?

We do not trade, sell, or otherwise transfer your personal information to outside parties. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or providing service to our customers, so long as those parties agree to keep this information confidential. Also, when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others, we may release your personal information. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third-party Links

Now and then, we may include links to third-party sites on our website. These sites have independent and separate privacy policies and we, therefore, hold no responsibility or liability for the content and activity of these linked sites.


Online Privacy Policy

This online privacy policy applies only to information gathered through our website and not to information provided offline. You consent to our website’s privacy policy upon using this website. We have the right to make changes to this policy at any time, in which instance such changes will be reflected on this page. To review the current privacy policy on the date of site engagement is the responsibility of the site visitor.

If you have any questions regarding this privacy policy, please contact us.